Youth Protection Training

Has anyone experienced the same difficulties as I have in getting this training to run without stopping and starting - for long minutes at a time, not just a little blip - if you have any tips, please let me know. I have encouraged all parent volunteers in our troop to retake this training this month and hoped to set a good example (my training does not actually expire until next month) but I have not yet managed to get through as it takes so long with all the stop/starts.

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Permalink Reply by Shannon Shaffer on June 11, 2010 at 3:37pm

Which internet browser are you using, explorer, mozilla, google chrome, etc.? Maybe that is the problem. I would try doing the training in another browser and see if you are still having problems. If you are, let us know...

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Permalink Reply by Deborah Ward on June 11, 2010 at 4:09pm

Everyone I have spoken to has mentioned the same difficulties - I did think of trying a different browser and I will give that a try but I am being told the average time to complete is an hour because of all the stops and starts - as you have to keep going back to the beginning again. Several volunteers in my troop have completed the training but no one has found it as easy as it should be. I was using Firefox so I will try Explorer.

Shannon Shaffer said:

Which internet browser are you using, explorer, mozilla, google chrome, etc.? Maybe that is the problem. I would try doing the training in another browser and see if you are still having problems. If you are, let us know...

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Permalink Reply by Bobby Toda on August 5, 2010 at 7:12pm

If you turn off the audio when you take the course (image with a speaker icon and "sound") it will run faster.

If you haven't emptied your browser cache in a while, you may want to empty it. The browser cache stores things like various sound and image files as you view web pages. If your system doesn't have much ram, having your web cache taking up a lot of spacewill make browsing a multimedia rich webpage act very slow.

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Permalink Reply by Deborah Ward on August 23, 2010 at 9:15am

I have now successfully completed the training - on Firefox - without any hitch at all. Thanks for the suggestions but I think it was user overload.

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Permalink Reply by Bobby Toda on August 30, 2010 at 10:07am

That's great. I think it was because you had used a lot of memory on your IE browser and if you just started using Firefox, the cache usage was relatively low. The best way to tell in the future is open IE window and, if you're using Windows, simultaneously hit CTRL, ALT DEL and get into Windows Task Manager. Click the tab for processes and scroll down until you the Internet Explorer and see how much memory it's using. The higher the number, the more memory it's using.

Deborah Ward said: